FAQ
Frequently Asked Questions
Find quick answers about Sebigi orders, payments, shipping, returns, exchanges, sizing, offers, and support.
Quick help before you shop.
Sebigi is built for premium men’s fashion with a smooth online shopping experience. This FAQ helps you understand orders, delivery, returns, exchanges, sizing, offers, and support options clearly.
For faster help, always keep your order ID, registered mobile number, product photos, or issue details ready before contacting Sebigi support.
Need help?
Contact Sebigi support directly through WhatsApp, call, email, or social media.
Everything You Need to Know
Tap any question below to view the answer.
🛍Orders & Payments
Choose your preferred shirt or T-shirt, select the size and quantity, add it to cart, and complete checkout using your preferred payment method.
Please make sure your name, full address, PIN code, and phone number are correct before placing the order.
Sebigi accepts multiple payment options including:
- Credit and debit cards
- UPI
- Net banking
- Cash on Delivery, where eligible
Prepaid orders may receive extra benefits and priority dispatch.
Cash on Delivery may be available depending on your location, product type, and order eligibility.
COD orders may require verification. Non-confirmed COD orders may be cancelled.
Prepaid orders cannot be cancelled once placed.
COD orders can be cancelled within 24 hours by emailing contactsebigi@gmail.com. Final cancellation approval remains at Sebigi’s discretion.
🚚Shipping & Tracking
Standard order processing usually takes 1–3 business days.
Estimated delivery time is usually 4–6 working days after dispatch, depending on your location and courier serviceability.
Sebigi works with trusted logistics partners such as Delhivery, Xpressbees, EcomExpress, DTDC, and BlueDart to ensure safe and professional delivery.
Once your order is dispatched, you will receive a tracking link through Email, SMS, or WhatsApp.
Tracking may take up to 24 hours to go live after dispatch.
You can email us within 24 hours of placing the order if you want to update your shipping address.
Email: contactsebigi@gmail.com
↔Returns & Exchanges
Return requests must be raised within 48 hours of receiving the product.
A return fee of ₹150 per product may be charged for logistics, handling, and packaging.
Email clear images of the item and your order number to contactsebigi@gmail.com within 48 hours of delivery.
Once verified, a replacement will be dispatched promptly at no additional cost.
Yes, Sebigi offers size exchanges subject to size availability and applicable shipping charges.
Exchange requests must be raised within 48 hours of delivery. The product must be unused, unwashed, unworn, and in original packaging with all tags intact.
No, Sebigi does not provide reverse pickup services. Customers must send the product back at their own expense and keep the courier receipt safely until the return parcel reaches us.
📏Product & Sizing
Sebigi offers premium men’s shirts and T-shirts designed with modern styling, quality fabrics, and a confident fit.
Please check the product size guide before placing your order. If you are unsure, contact Sebigi support on WhatsApp with your height, weight, chest size, and usual shirt size.
Yes, a 10–12% colour variation may occur due to screen settings, lighting, photography, or device display differences. Such minor variations are not considered product defects.
🔥Offers & Deals
Sebigi may offer bundle deals such as:
- Buy 2 items and save ₹200
- Buy 3 items and save ₹300
- Buy 4 or more items and get flat 10% OFF
- Prepaid orders may get extra 10% OFF and priority dispatch
If auto-discount is active at checkout, no coupon code is required. The discount will apply automatically based on active offer rules.
💬Support
You can contact Sebigi through:
- WhatsApp or Call: +91 90230 68272
- Email: contactsebigi@gmail.com
- Instagram: @sebigi_store
- Facebook: Sebigi Store
Sebigi support is usually available from Monday to Saturday, 10:00 AM to 6:00 PM IST.
You can still send your message outside working hours, and our team will respond on the next working day.
For faster assistance, share:
- Your order ID
- Registered mobile number or email
- Clear issue details
- Product photos, if the issue is related to damage, wrong item, return, or exchange
Still have questions?
Sebigi support is here to help with orders, sizing, offers, returns, exchanges, shipping, and product-related queries.